Privacy Policy

At Tan Lac Vien Vietnamese Bistro, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address when you place an order.
• Payment Information: Credit card or payment details processed securely through our payment processors.
• Order Information: Details about your orders, preferences, and purchase history.
• Technical Information: IP address, browser type, device information, and cookies for website functionality.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our website and customer service
• Send promotional emails (with your consent)
• Comply with legal obligations
• Prevent fraud and maintain security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, delivery services, etc.)
• Legal Requirements: When required by law or to protect our rights and safety

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Tan Lac Vien Vietnamese Bistro
2114 Murray Ave
Pittsburgh, PA 15217
Phone: 412-521-8888